Terms & Conditions

Terms & Conditions + Disclaimer

Please note that I do not diagnose, prescribe, treat, or cure any disease or condition, whether physical or mental. I do not guarantee or promise that you will achieve specific outcomes, such as conception, weight loss, stress reduction, healing of physical conditions, pain relief, specific spiritual or energetic outcomes.

My services, treatments, therapies, advice, and information are not medical treatments and are not intended to replace guidance from your GP, healthcare professional, consultant, psychologist, gynaecologist or other health specialist.

Always consult your health professional before making any changes to your diet, lifestyle, or prescribed medications.

Payments

Payments are taken at the point of booking unless prior arrangements have been made or different instructions given for training and workshops.

Cancellations – Individual Treatments

More than 48 hours’ notice: full refund.
Less than 48 hours’ notice: 50% of the treatment cost.
24 hours or less / no-shows: full appointment cost.

Please understand that late cancellations are difficult to fill, impact my personal and family time, and incur costs.

Cancellations – Group Classes and Workshops

More than 7 days’ notice: full refund.
Less than 7 days but more than 48 hours: 50% of the cost.
48 hours or less / no-shows: full cost.

I strive to be flexible where possible and will work with you to accommodate your needs and unforeseen circumstances.

Cancellations – Training

More than 30 days’ notice: full refund, minus deposit.
Less than 30 days but more than 48 hours: 50% of the cost.
48 hours or less / no-shows: full cost.

I strive to be flexible where possible and will work with you to accommodate your needs and unforeseen circumstances.

Treatment Times

Please arrive promptly. Late arrivals reduce your treatment time as sessions cannot be extended due to subsequent bookings.
If you anticipate being late, please contact me, and I will do my best to meet your needs.

On rare occasions, due to illness or unforeseen circumstances, I may need to reschedule your appointment. In such cases:

You will be offered a full refund for the missed session (not the full package), or
We can rearrange your appointment, and I will add 30 minutes free to your session.

Acknowledgement

By booking or attending a session, class, workshop, retreat, or training, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.